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PERA Punjab Enforcement & Regulatory Authority
Important — please read before filing

Do not submit any illegal or false information. If a complaint is found to contain knowingly false or fabricated content, PERA reserves the legal right to pursue a case against the complainant under applicable law.

How to file a complaint

  1. Create a free account using your CNIC number — it takes under a minute.
  2. Select the relevant complaint category and describe the issue clearly.
  3. Attach supporting evidence — photos, a short video (up to 1 min), or documents.
  4. Track your complaint status from your personal dashboard at any time.
What you'll need: your CNIC, your district & tehsil, and a clear description of the issue.

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Use your CNIC and password to submit or track a complaint.

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